This Shipping Policy outlines the terms and conditions governing the processing, shipment, and delivery of orders placed through the BaluBarry website.
1. Order Processing
All orders placed on our website are processed only after successful payment confirmation. As BaluBarry operates on a print-on-demand business model, order processing typically requires 2 to 5 business days prior to dispatch.
Orders are not processed or dispatched on Sundays or officially recognized public holidays.
2. Dispatch and Delivery
Once processed, orders are dispatched through authorized third-party courier and logistics service providers. Delivery timelines may vary depending on the customer’s location, courier partner operations, and external circumstances.
The estimated delivery timeline is generally 5 to 10 business days from the date of dispatch. These timelines are indicative and not guaranteed.
3. Shipping Charges
Applicable shipping charges, if any, are clearly communicated to customers at the time of checkout prior to order confirmation. Any promotional shipping offers will be displayed on the website.
4. Serviceable Locations
BaluBarry currently ships products within India, subject to the serviceability of the destination pin code by our courier partners.
5. Delays and Force Majeure
BaluBarry shall not be held liable for delays in delivery arising from circumstances beyond its reasonable control, including but not limited to courier delays, natural disasters, strikes, governmental actions, regulatory restrictions, or other force majeure events.
6. Customer Address Responsibility
Customers are solely responsible for providing accurate, complete, and up-to-date shipping information at the time of placing an order. BaluBarry shall not be responsible for delivery failure, delays, or losses resulting from incorrect or incomplete address details provided by the customer.
7. Shipment Tracking
Where available, shipment tracking details will be shared with customers via email or other communication channels after dispatch.
8. Contact Information
For any inquiries related to shipping or delivery, customers may contact:
Email: balubarryhelp@gmail.com
Address: Patna, Bihar, India