This Return Policy sets out the terms and conditions under which returns are accepted for products purchased through the BaluBarry website.
Eligibility for Returns
As BaluBarry operates on a print-on-demand business model, returns are accepted only under limited circumstances. A return request will be considered valid solely in the event that the product delivered is damaged, defective, or materially different from the product ordered.
Return Request Process
Customers must submit a return request within 48 hours of delivery of the product. The request must include valid supporting evidence, such as clear photographs or videos of the product and packaging, to enable verification of the issue.
Conditions for Acceptance
Returned products must be unused and in their original condition, along with original packaging, tags, and labels, where applicable. BaluBarry reserves the right to reject any return request that does not meet the eligibility criteria outlined in this policy.
Non-Returnable Items
Products that are customized, made-to-order, or produced on a print-on-demand basis are non-returnable, except in cases where the product is damaged, defective, or incorrect upon delivery. Returns based on size preference, color preference, or change of mind are not accepted.
Return Review and Approval
All return requests are subject to review and approval by BaluBarry. Upon verification, customers will be informed of the approval or rejection of the return request.
Return Shipping
Where applicable, instructions regarding the return shipment will be communicated to the customer after approval of the return request. Return shipping terms may vary depending on the nature of the issue.
Contact Information
For any questions or assistance related to returns, customers may contact us at:
Email: balubarryhelp@gmail.com
Address: Patna, Bihar, India