This Refund Policy outlines the terms and conditions under which refunds are issued for products purchased through the BaluBarry website.
Eligibility for Refunds
Refunds are issued only in cases where a return request has been reviewed and approved in accordance with BaluBarry’s Return Policy. Refund eligibility is limited to instances where the product delivered is damaged, defective, or materially different from the product ordered.
Refund Approval Process
All refund requests are subject to verification and approval by BaluBarry. Customers may be required to provide supporting evidence, including photographs or videos, to substantiate the claim.
Mode of Refund
Approved refunds will be processed exclusively to the original method of payment used at the time of purchase. No cash refunds or alternative modes of refund will be provided.
Refund Processing Timeline
Once a refund request is approved, the refund will be initiated within 5 to 7 business days. The time taken for the refunded amount to reflect in the customer’s account may vary depending on the payment gateway, bank, or financial institution involved.
Non-Refundable Cases
Refunds will not be issued for reasons including, but not limited to, incorrect size selection, color preference, change of mind, or delays caused by courier partners or circumstances beyond BaluBarry’s control.
Partial Refunds
In certain cases, BaluBarry reserves the right to issue partial refunds, where applicable, based on the nature and extent of the issue identified.
Policy Amendments
BaluBarry reserves the right to amend or update this Refund Policy at any time without prior notice. Any changes will be effective immediately upon publication on the website.
Contact Information
For any questions or concerns related to refunds, customers may contact us at:
Email: balubarryhelp@gmail.com
Address: Patna, Bihar, India