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At BaluBarry, we offer customization services that allow customers to personalize selected products in accordance with their preferences. Our customization process is designed to deliver unique, high-quality products while maintaining consistency, accuracy, and production standards.
Customization Availability
Customization services are available only for selected products clearly marked as customizable on the website.
Customization options may include text, design placement, color selection, or other product-specific elements, subject to technical feasibility.
Customization Process
Customers may submit customization details at the time of placing an order through the available customization fields or tools on the product page.
All customization instructions provided by the customer are considered final once the order is confirmed.
BaluBarry does not offer design approval or preview revisions unless explicitly stated.
Design Responsibility
Customers are responsible for ensuring the accuracy, spelling, and quality of any text, images, or designs submitted for customization.
BaluBarry shall not be liable for errors arising from incorrect or incomplete customization details provided by the customer.
Intellectual Property and Content Rights
By submitting designs, text, or images for customization, customers confirm that they own the rights or have legal authorization to use such content.
BaluBarry reserves the right to reject any customization request that violates intellectual property rights, applicable laws, or community standards.
Production and Fulfillment
Customized products are manufactured on a print-on-demand basis after order confirmation.
Due to the customized nature of these products, production timelines may vary and are communicated as estimates only.
Returns, Refunds, and Cancellations
Customized products are non-returnable and non-refundable except in cases where the delivered product is damaged, defective, or materially incorrect.
Cancellation requests for customized products are not accepted once processing has begun.
Quality Variations
Minor variations in color, placement, or size may occur due to printing methods, material characteristics, or screen display differences.
Such variations do not constitute a defect and are not eligible for return or refund.
Modification Rights
BaluBarry reserves the right to modify or discontinue customization options, tools, or services at any time without prior notice.
Customer Support
For any questions related to customization services, customers may contact our support team prior to placing an order.
Email: balubarryhelp@gmail.com
Address: Patna, Bihar, India